Power Up Your Service & Compliance Comms

APRIL 2025

The right message at the right time isn’t just good service – it’s a game-changer. With Spark’s automated Service & Compliance communications, you can keep your customers informed, reduce manual work, and deliver a smoother experience across the lifecycle.

Here’s just a snapshot of what you could be fully automating:

  • Notice of Change

  • Dormancy

  • Inactive Accounts

  • Fixed Rate Loans Expiry

  • Rate Change Notices

  • Term Deposit Lifecycle

  • Interest Only Loans Expiry

  • Direct Debit Dishonour

  • Insurance Reminders

  • Overdrawn Accounts

  • Account Opened/Closed

  • Overdue Loans

  • AGM Notices

Automating our Service comms with Spark has transformed how we engage with our members. We’re reaching them at exactly the right moment - without the extra manual effort - and the consistency has made a noticeable impact on member experience.
— Tanya, Defence Bank
 

Let’s work together to close the gaps and elevate your customer comms strategy.

 
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