Power Up Your Service & Compliance Comms
APRIL 2025
The right message at the right time isn’t just good service – it’s a game-changer. With Spark’s automated Service & Compliance communications, you can keep your customers informed, reduce manual work, and deliver a smoother experience across the lifecycle.
Here’s just a snapshot of what you could be fully automating:
Notice of Change
Dormancy
Inactive Accounts
Fixed Rate Loans Expiry
Rate Change Notices
Term Deposit Lifecycle
Interest Only Loans Expiry
Direct Debit Dishonour
Insurance Reminders
Overdrawn Accounts
Account Opened/Closed
Overdue Loans
AGM Notices
“Automating our Service comms with Spark has transformed how we engage with our members. We’re reaching them at exactly the right moment - without the extra manual effort - and the consistency has made a noticeable impact on member experience.”
Let’s work together to close the gaps and elevate your customer comms strategy.