✴︎ ISO Certified Data Intelligence

Your platform is only as powerful as the intelligence behind it.

Spark doesn't replace your existing platforms, it makes them smarter by transforming complex customer data into trusted, actionable and campaign-ready intelligence.

We bring together customer data, apply consistent metrics, behavioural analytics and predictive models, and identify where opportunities exist, which customers to focus on and why.

The resulting intelligence can be integrated into any API-enabled technology stack, including:

Dynamics 365

Hubspot

Salesforce

Marketo

Data warehouses and BI environments

CRM and marketing automation platforms

THE REALITY

Data problems don’t fix themselves

THE PROCESS

Three steps from raw data to results.

USE CASES

What you can do with it.

Core question: Where should we focus, who should we engage, and why?
Primary output: Trusted, prioritised customer intelligence that can be activated through the platforms you already use.
The architecture

One continuous intelligence cycle.

Spark creates a continuous intelligence cycle, using customer outcomes to inform future targeting and decision-making.

Core question: Where should we focus, who should we engage, and why?
Primary output: Trusted, prioritised customer intelligence that can be activated through the platforms you already use.
Spark Data Intelligence architecture showing data sources, Spark Data Intelligence, insights, CRM and marketing automation platforms
Showing: Connect your data

Customer Metrics

Customer Metrics are the foundation of Spark’s Data Intelligence. They incorporate Value, Behaviour, and Engagement to give a clear, consistent view of your customers — turning insight into action through better prioritisation and more informed decision-making.

TRUSTED PERFORMANCE

Proven results across financial services.

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Customer comms delivered yearly

$0k+

Saved in process efficiencies

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Years of industry experience

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Speed to market

Spark has spent over 15 years embedded in the financial services sector, building the data intelligence infrastructure that powers smarter customer engagement for mutual banks and credit unions across Australia.

★ Let’s talk data

Ready to make your existing tech stack work harder?

Tell us about your current data challenges and we'll show you exactly how Spark fits